Privacy Policy - Ayuvu Bharosa

At Cognitive Care (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://cognitivecare.in/ (“Website”) and use our services.

By accessing our Website and services, you consent to the data practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Website or services.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you use our Website and services, we may collect personal information such as:

Full Name
Email Address
Phone Number
Mailing Address
Date of Birth
Gender
Medical History and Health Information (if applicable)
Payment and Billing Information (for transactions)
Government-Issued Identification (if required for regulatory purposes)

B. Non-Personal Information

We may collect non-personal information, including:

Browser type and version
Device type and operating system
IP address
Geolocation data
Usage data, including pages visited, time spent, and actions taken on our Website
Cookies and tracking technology data

2. How We Collect Your Information

We collect information from various sources, including:

Directly from You: When you register, fill out forms, subscribe to our services, or communicate with us.
Automatically: Through cookies, web beacons, and analytics tools when you interact with our Website.
From Third Parties: Such as healthcare providers, payment processors, and service partners.

3. How We Use Your Information

We use the collected information for the following purposes:

A. To Provide and Improve Our Services

Scheduling and managing appointments
Delivering telemedicine and consultation services
Processing transactions and payments
Enhancing user experience and website functionality

B. For Communication and Customer Support

Responding to inquiries and providing assistance
Sending service updates, notifications, and alerts
Sending promotional emails, newsletters, and offers (with consent)

C. For Security and Compliance

Detecting and preventing fraudulent activities
Ensuring compliance with legal and regulatory requirements
Enforcing our Terms and Conditions

D. For Analytics and Marketing

Monitoring and improving Website performance
Conducting surveys and research
Running targeted advertising campaigns

4. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following cases:

A. With Service Providers and Partners

We may share your data with trusted third-party service providers who assist in:

Website hosting and maintenance
Payment processing
Customer support
Data analytics and marketing
Healthcare services (if applicable)

B. Legal Compliance and Security

We may disclose your information if required by law or to:

Comply with legal obligations or government requests
Protect our rights, privacy, safety, or property
Prevent fraud or security threats

C. Business Transfers

In the event of a merger, acquisition, or business transfer, user data may be transferred as part of the transaction.

5. Data Security Measures

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure, including:

Encryption: Secure storage and transmission of sensitive data
Access Controls: Limited access to authorized personnel only
Regular Security Audits: Monitoring for potential threats and vulnerabilities

While we strive to protect your data, no method of transmission or storage is 100% secure. Users are advised to take personal security precautions when sharing information online.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website usage.

A. Types of Cookies We Use

Essential Cookies: Required for Website functionality
Analytical Cookies: Track user behavior and improve services
Marketing Cookies: Personalize ads and promotional content

B. Managing Cookies

You can adjust cookie preferences via browser settings. Disabling cookies may impact certain Website features.

For more details, visit our [Cookie Policy] (if available).

7. Data Retention

We retain your information for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and regulatory obligations Resolve disputes and enforce agreements

After the retention period, data is securely deleted or anonymized.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

A. Right to Access and Update

You may request a copy of your personal data and correct any inaccuracies.

B. Right to Withdraw Consent

If you previously provided consent for marketing communications, you can withdraw it anytime.

C. Right to Request Deletion

You can request the deletion of your personal data, subject to legal and contractual limitations.

D. Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

E. Right to Object to Processing

You can object to the processing of your data for certain purposes, including direct marketing.

To exercise your rights, contact us at [Insert Contact Email].

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to review third-party privacy policies before engaging with external websites.

10. Children’s Privacy

Our services are not intended for children under 18 without parental or guardian consent. If we become aware that a minor has provided personal information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be communicated via email or notifications.

We encourage users to review this policy regularly. Continued use of our Website constitutes acceptance of any updates.

12. Governing Law

This Privacy Policy is governed by and constructed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.

13. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Cognitive Care Address: Hyderabad, Telangana, India
Email: [Insert Email]
Phone: [Insert Contact Number]

By using our Website and Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Last Updated: [13/03/2025]

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