Terms and Conditions 

Welcome to Cognitive Care (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access and use of our website https://cognitivecare.in/ (“Website”) and any services, products, or features we offer (collectively, “Services”). 

By accessing or using our Website and Services, you (“User,” “you,” or “your”) agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, please refrain from using our Website and Services. 

1. Acceptance of Terms 

By using our Website and Services, you confirm that you: 

• Have read, understood, and accepted these Terms. 
• Are at least 18 years old or have obtained parental/guardian consent if under 18. 
• Will comply with all applicable laws and regulations when using our Services. 

If you disagree with any part of these Terms, you must not access or use our Website or Services. 

2. Services Provided 

Cognitive Care provides specialized healthcare solutions, including but not limited to: 

• Medical Consultations (online and offline). 
• Diagnostics and Preventive Care programs. 
• Telemedicine and Remote Healthcare Services. 
• Healthcare Membership Plans. 
• Other medical and wellness-related services are updated from time to time. 

The availability of our Services may be subject to local regulations, medical eligibility, and specific terms outlined in service agreements. 

3. User Obligations & Prohibited Activities 

When using our Website and Services, you agree: 

• To provide accurate and complete information when registering or using our Services. 
• Not to engage in unauthorized, fraudulent, or illegal activities, including but not limited to: 

1. 1. Misrepresenting your identity or affiliation. 
   2. Attempting to gain unauthorized access to our systems or data. 
   3. Uploading or sharing harmful software (e.g., viruses, malware). 
   4. Violating any applicable medical, privacy, or intellectual property laws. 
   5. Posting misleading, defamatory, obscene, or harmful content. 

We reserve the right to suspend or terminate your access to our Website and Services if we determine that you have violated any of these obligations. 

4. Privacy Policy & Data Protection 

Your use of our Website and Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our Services, you consent to our data practices. 

To review our Privacy Policy, visit: https://cognitivecare.in/privacy-policy/

5. Medical Disclaimer 

• Cognitive Care does not provide emergency medical care. If you are experiencing a medical emergency, please call your local emergency services or visit the nearest hospital. 
• Our Services are intended for informational and consultation purposes only and should not be considered a substitute for professional medical diagnosis or treatment. 
• Any medical advice provided via our Services is based on the information you provide and should be followed under a licensed healthcare professional’s supervision.

We do not guarantee the accuracy, completeness, or suitability of any medical advice provided through our Website. 

6. Payment & Refund Policy 

• Fees for our Services must be paid in accordance with the pricing details listed on our Website or as communicated to you. 
• Payments can be made via credit/debit cards, UPI, net banking, or other approved payment gateways. 
• Refund Policy: 

1. 1. Refunds, if applicable, will be processed per our refund policy (available separately on our Website). 
   2. Refund requests must be submitted in writing within the specified timeframe mentioned in our refund policy. 

For refund-related inquiries, contact us at [Insert Email Address]. 

7. Intellectual Property Rights 

All content on our Website, including but not limited to text, images, graphics, videos, logos, trademarks, software, and service descriptions, is the exclusive property of Cognitive Care or licensed to us. 

Users are strictly prohibited from: 

• Copying, modifying, distributing, or reproducing any content without our written consent. 
• Using our brand name, logo, or proprietary materials for unauthorized commercial purposes. 

Unauthorized use may result in legal action. 

8. Limitation of Liability 

To the maximum extent permitted by law, Cognitive Care, its directors, employees, and affiliates shall not be liable for any: 

• Direct, indirect, incidental, or consequential damages. 
• Losses arising from the use or inability to use our Website or Services. 
• Errors, inaccuracies, or delays in any information provided. 

We do not guarantee uninterrupted, error-free access to our Website and Services. 

9. Indemnification 

You agree to indemnify, defend, and hold harmless Cognitive Care, its affiliates, officers, employees, and agents from any claims, damages, liabilities, or expenses (including legal fees) arising from: 

• Your violation of these Terms. 
• Any misuse of our Services. 
• Breach of applicable laws or third-party rights. 

10. Third-Party Links & Services 

Our Website may contain links to third-party websites or services. Cognitive Care does not endorse, control, or assume responsibility for third-party content, policies, or services. 

Users are encouraged to review third-party terms and privacy policies before engaging with external websites. 

11. Termination of Services 

We reserve the right to suspend, restrict, or terminate your access to our Website or Services at any time, without prior notice, if: 

• You violate these Terms. 
• Your actions pose a security or operational risk. 
• There is a legal or regulatory requirement to do so. 

Upon termination, your access to our Services will be revoked, and any pending obligations may still be enforceable.